Crafting Culinary Stories That Inspire

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Privacy Policy

Effective Date: January 1, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support.

• Personal information (name, email address, phone number)
• Billing and shipping addresses
• Payment information (processed securely through third-party providers)
• Dietary preferences and restrictions
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer service and support
• Send you updates about your orders and our services
• Personalize your experience and recommendations
• Improve our products and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with:

• Service providers who assist us in operating our business
• Payment processors for transaction processing
• Shipping companies for order delivery
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

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Terms of Service

Effective Date: January 1, 2026

1. Acceptance of Terms

By accessing and using Food Narrative Shop services, you accept and agree to be bound by the terms and provision of this agreement.

2. Services Description

Food Narrative Shop provides premium culinary products, custom culinary experiences, meal kit subscriptions, and related food services.

3. User Obligations

You agree to:

• Provide accurate and complete information
• Maintain the security of your account
• Use our services only for lawful purposes
• Comply with all applicable laws and regulations

4. Orders and Payment

All orders are subject to acceptance and availability. Prices are subject to change without notice. Payment is due at the time of order placement.

5. Shipping and Delivery

We will make reasonable efforts to deliver products within the specified timeframe. Delivery times are estimates and not guaranteed.

6. Returns and Refunds

Due to the perishable nature of many of our products, returns are limited. Please contact us within 24 hours of delivery for any quality issues.

7. Limitation of Liability

Food Narrative Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our services.

8. Modification of Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting.

9. Contact Information

For questions about these Terms of Service, contact us at [email protected].

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Disclaimer

Effective Date: January 1, 2026

1. General Information

The information on this website is provided on an "as is" basis. Food Narrative Shop makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability of the information, products, or services.

2. Allergen Information

While we strive to provide accurate allergen information, we cannot guarantee that our products are free from allergens. Always check product labels and consult with healthcare providers if you have food allergies or dietary restrictions.

3. Nutritional Information

Nutritional information provided is approximate and may vary based on preparation methods and ingredient substitutions. Consult with a healthcare professional for specific dietary advice.

4. Food Safety

Customers are responsible for proper handling, storage, and preparation of food products. Follow all food safety guidelines and consume products by their expiration dates.

5. Health Claims

Any health-related information or claims about our products have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease.

6. External Links

Our website may contain links to external sites. We are not responsible for the content or practices of these sites.

7. Professional Advice

The information provided should not replace professional culinary, nutritional, or medical advice. Always consult with qualified professionals for specific guidance.

8. Limitation of Liability

Food Narrative Shop will not be liable for any damages arising from the use of our products or services, including but not limited to direct, indirect, incidental, or consequential damages.

9. Contact Us

If you have questions about this disclaimer, please contact us at [email protected].